LucidCam FAQ

What can we help you with? Here, we answer our most frequently asked questions.
What is LucidCam?

LucidCam is a small point-and-shoot true 3D VR camera capturing 180-degree videos and stills with depth. True 3D means that you have a feeling of depth, which gives you a sense of presence in the scene you are watching. 180-degrees means you capture like your eyes with peripheral vision, everything in front of the camera, the whole 180 by 180 degrees’ sphere. (Click to watch our video).

What is the difference between LucidCam and other VR rigs/360 cams?

Visuals are better ways to explain: click VR Rigs or 360 cams.

What is the difference between LucidCam and other VR rigs/360 cams?

Visuals are better ways to explain: click VR Rigs or 360 cams.

When can I expect to get my LucidCam?

We plan to ship preordered LucidCams July 2017. LucidCams are available on Amazon and Lucidcam.com starting July 2017 as well

Is the 3D depth similar to that of in a 3D movie theater?

LucidCam records 4K 3D VR videos, which means it is not a common 16:9 framed 3D video, but a spherical one where you have 180 degrees vertical and horizontal field of view. That gives you freedom of moving around in that sphere and seeing more than just a frame, and it also gives you the immersion as you cannot see the boarders when looking ahead.

What accessories can I use with LucidCam?

Visuals are better at explaining: click here.

Can the LucidCam be used underwater?

Yes – you can use a special waterproof case which we are developing to go up to 12m deep. It will be offered in the accessory section on our website.

Does the camera record audio?

Yes, it records audio on the right and left side. The camera is equipped with MEMS 48Hz microphones controlled by two advanced audio codec producing four non compressed 16bit PCM audio. You will be able to edit your audio later as well.

Does the camera have a remote control?

Yes, the LucidCam comes with a mobile app, which serves as a remote control. You can remotely switch the camera on and off, start and end recording. You can also preview the scene before shooting or you can view and manage the media library after shooting.

What do you see when captured with LucidCam?

Visuals are better at explaining: click here.

Can LucidCam live stream 3D videos?

Your 3D 180 video can be live streamed over wifi to your mobile phone or over a micro HDMI cable to a screen.

Can the camera shoot in motion or does it have to be static?

The camera shoots in any situation: static on any standard tripod or holding it in your hand, walking and holding it, attached to a selfie stick/chest mount/helmet, or to a bicycle handlebar.

How quickly can I watch a video after I shot it?

1… 2… 3… seconds. It takes only seconds to view captured content on the LucidApp.

Where is the footage stored?

Anything you shoot with LucidCam is stored on the camera and can be stored on a removable microSD memory card. Internal storage is 32GB and can be extended with microSD cards.

How long can the camera operate between recharges?

The camera can operate up to 1.5 hours for recording before it needs to be recharged. Full charging takes between 1.5 – 2 hours. You will be able to charge while shooting, it will just take longer to charge.

What is the equirectangular setting for?

The equirectangular setting makes your output compatible with any headset

How long can my video be?

Video recording length is limited by the battery life of 2hrs and the memory 32GB on-board. In average you are generating 50MB per minute. That means you probably run out of battery first. In addition you can add a microSD card to increase storage.

What are the specs on a external powerpack?

Standard 1/4-20 mount

How do I update firmware on my PC?

A link to a quick how-to video can be found here.

Is it possible to save the equirectangular format so it's not needed to change the setting on every camera start?

In our new iOS and Android app, you have to option to switch the camera to equirectangular output which is viewable on the GearVR. There is a special movie/video folder on the Android phone where you need to place your images and videos. Then you can start your GearVR and select one of the players and pull from “own videos/pictures”.

Why might my video quality be grainy?
  1. Headset

Which headset are you using? What lenses are in there? How much is it magnifying the image?

 

  1. Display

What phone are you using? What resolution does the display have?

 

  1. Camera

Is your firmware upgraded to the most recent version?

Is it possible to save the equirectangular format so it's not needed to change the setting on every camera start?

In our new iOS and Android app, you have to option to switch the camera to equirectangular output which is viewable on the GearVR. There is a special movie/video folder on the Android phone where you need to place your images and videos. Then you can start your GearVR and select one of the players and pull from “own videos/pictures”.

Tips for maintaining your LucidCam

Never place your camera with the lens facing down. Since the lenses protrude outwards, they are more vulnerable to being scratched or damaged.

Top/Bottom for YouTube tutorial

Click here for our tutorial on how to edit your footage for YouTube upload

I want to write about LucidCam. Do you have a press kit?

Yes we do. You can download it here.

I am a journalist/blogger & I would like to set up an interview

Please contact us so we can set up the interview and/or refer you to our PR representatives. You can also download our press kit.

I am a journalist/blogger & I would like to receive a demo unit

We are happy to provide you with a loaner for review purposes. Please reach out directly over email at info@lucidcam.com. In the meantime, please:
– Sign up on our website to be kept up to date about our progress.
– Contact us at info@lucidcam.com to be included in the list of review/demo unit requests.

I am a distributor and I wish to sell the LucidCam in my area

We will start discussing distribution partnerships soon. In the meantime, please:
– Sign up on our website to be kept up to date about our progress.
– Contact us at info@lucidcam.com to be included in the list of interested distributors.

I am a content creator and I wish to partner up with LucidCam

We are always excited to learn about how we can work with content creators all over the world. Please reach out to us directly over email.
We will start discussing content partnerships around January. In the meantime, please:
– Sign up on our website to be kept up to date about our progress.
– Contact us at info@lucidcam.com to be included in the list of interested content partners.

I want to work at LucidCam

Check out openings here. See our previous summer interns video here.

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